Legal

Privacy policy

Last updated: 7 November 2026

Teerlos (the “website”, “we”, “us”) describes here how personal data is collected, used and shared.

1. Controller

Ari Import & Export GmbH, Schüsselwiese 3, 8636 Wald ZH, Switzerland. UID: CHE-263.058.377. E-mail: info@teerlos.ch.

2. Data we collect

Contact data (name, e-mail, phone) via contact form
Delivery address via checkout
Payment details via Stripe only (not stored by us)
Order data and e-mails
Technical log/access data for operation (IP, browser, date/time, accessed page)

3. Purposes

Order fulfilment, customer support, payments, operations, legal retention (10 years accounting), fraud prevention. No profiling or targeted marketing.

4. Processors

Stripe (payment), Cloudflare (hosting, spam protection), Infomaniak (e-mail), Web3Forms (contact form), Swiss Post (shipping); agreements in place. Where transfer outside Switzerland, appropriate safeguards apply.

5. Cookies and storage

No marketing or analytics cookies. Cloudflare may set technical security cookies such as `__cf_bm`. No localStorage/sessionStorage personal data.

6. Retention

Order data 10 years (Swiss commercial law)
Contact enquiries about 12 months
Access logs short (few days to weeks)

7. Rights

Access, rectification, erasure, objection, data portability (Swiss DSG). Exercise by writing to info@teerlos.ch.

8. Security and minors

Reasonable technical and organisational measures. Not intended for under-18s. Please notify if a child provided data: info@teerlos.ch.

9. Contact

Privacy questions? info@teerlos.ch