Legal

Shipping

Last updated: 7 November 2026

We ship only within Switzerland.

Delivery usually takes 1 to 2 business days after payment. Orders received by 14:00 are usually dispatched the same day. Delivery delays are communicated by e-mail.

Shipping costs are CHF 4.90. Free shipping on orders of CHF 39.00 or more.

Risk of accidental loss or deterioration transfers to the customer upon handover to the shipping carrier.

Damaged, incomplete or incorrect deliveries

If your parcel arrived damaged, incomplete or wrong, report it within 5 days after receipt with order number and photos to info@teerlos.chor via the contact form. We arrange free replacement without delay. Hidden defects: report immediately upon discovery.

Contact

Questions about shipping? info@teerlos.ch or contact form.

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